FAQs
Ordering & Payment
How do I place an order?
Simply add products to your cart, proceed to checkout, enter your details, and confirm your purchase.
Which payment methods do you accept?
We accept credit cards, debit cards, PayPal, and other major online payment options.
Shipping & Delivery
How long does shipping take?
Standard shipping typically takes 3-7 business days. Expedited options are also available.
Can I track my order?
Yes! You'll receive a tracking number by email once your order ships.
Returns, Exchanges & Cancellations
What is APX's return policy?
We offer hassle-free returns within 30 days of receiving your order. Items must be unused and in original packaging.
How do I initiate a return or exchange?
Contact our support team with your order details, and we'll guide you through the process.
Can I cancel or modify my order after it's placed?
Orders can be canceled or modified if they haven't yet shipped. Please contact us as soon as possible.
What should I do if I receive a flawed or damaged item?
Contact our customer service immediately with your order details and photos of the item. We'll arrange a replacement or refund promptly.
Customer Support
How can I contact customer service?
You can reach us via our contact form or email at apxstore@apexmotorsports.es
What are your customer service hours?
We're available Monday through Friday, from 9 AM to 5 PM (CEST).
Account & Privacy
Do I need an account to place an order?
No, you can check out as a guest, but creating an account makes checkout faster for future purchases.
How is my personal information protected?
We use industry-standard encryption and never share your personal information with third parties.
